I had a rather minor repair done to my pickup truck here and upon picking my vehicle back up from being repaired and looking at my bill, there was a bit of a discrepancy. I was very upset, and I called on monday morning to speak with Steve about it. After explaining the way that I felt and discussing the repair with him, Steve understood my frustration and actually went as far as to refund the entire cost of the repair which was nearly $400. Not very often do you run across a man or an establishment that is run with such an honest and understanding way of conducting business. I was so impressed and satisfied with Steve's response to my dissatisfaction that I refused to allow him to refund the entire amount. We came to an agreement on what was fair, and he refunded the balance. It's unfortunate that this app does not permit me to give him 10 stars because I would! I will be sending anyone who asks me for a good repair shop to Peerless Automotive!
Thank you for the review! So happy we got that taken care of.
- Peerless Automotive